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CURIOUS ABOUT THE NEXT STEPS?
FREQUENTLY ASKED
We know the decision to hire is a big one, and it can spark a few questions! Below, you'll find the ones we're asked most often. We also have a guide on working with a TC that we would love to provide for you - check out the sign-up below to snag a copy.
Don't hesitate to reach out with any questions you have regarding the TC role or Transaction Management. We're here to help, and would love to hear from you!!
questions
FAQ: FAQ
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Are your Coordinators licensed?Yes! All of our Transaction Coordinators are licensed in KS & MO.
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What happens if my file cancels?Cancellations happen, unfortunately! At KC Transactions we do not charge a cancellation fee; we only get paid if the deal closes. Once all parties have signed the Cancellation/Mutual Release the TC will send a copy to all parties and place a copy in the file. If your client is the party receiving the refund we will connect them with the title company releasing the funds.
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Can you help me with a file I've already started?Absolutely! We are happy to jump in a file & make sure it meets brokerage compliance requirements. If you files currently under contract (that you need our help with), please reach out and we will come up with a solution to meet your needs.
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Do you handle listing prep/entry?We want to provide the best service possible so our focus is solely on Contract to Close at this time.
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How is a TC different than an Assistant?Your TC is the manager of the transaction; they handle the paperwork & communication of the file during the escrow period while you focus on prospecting, showing, and negotiating. An Assistant role is more geared towards marketing, CRM management, pop-bys, etc. We have found these roles to be the most efficient when handled by two different people, especially when dealing with a high amount of volume.
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Can I pay my TC through the commission letter?In short, no. Some brokerages will allow a Transaction Coordinator to be listed on the DA (aka commission letter) as a deduction from the Agent's check, but we do not accept payments this way. All payments to KC Transactions are to be made through your invoice emailed once the file is confirmed closed & funded. Using one system for all clients ensures our reporting is accurate & up-todate; it also allows our clients to login at any time to review open invoices, payments, statements, etc. all in one place.

WHAT
DO YOU USE?
systems
g-mail
TRANSACTION MANAGEMENT
open to close
ANALYTIC TRACKING
airtable
INVOICING
heartland payment systems
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